Get in Touch With Us
Got a question about how sweeps coins work, spotted something that needs updating, or want to suggest a platform for us to look at? This page explains how to reach the team behind kuhmann.com and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our team will read it personally — we do not rely on automated replies to stand in for a real answer.
To help us respond faster, tell us upfront what your message is about. A short subject line such as "correction," "question about redemption," or "partnership enquiry" means we can route it to the right person straight away rather than back-and-forth over the basics.
What You Can Get in Touch About
We hear from a wide range of readers, from people brand new to the sweepstakes model to those comparing sweeps coin casinos side by side. Common reasons people write to us include:
- General questions about sweepstakes casinos — how Gold Coins and Sweepstakes Coins differ, how the free entry method works, or anything else on the site that could use more explanation.
- Corrections and accuracy flags — operator details, welcome offers, eligible states, and redemption terms change often. If you notice something on our site that looks out of date, we want to know.
- Feedback on our coverage — suggestions for platforms to review, comparison criteria you'd like to see, or general thoughts on how we present the information.
- Partnership and editorial enquiries — if you represent a sweepstakes or social casino operator and want to discuss working with us, introduce yourself and outline what you have in mind. Editorial rankings are based on our own review process and are not decided by any commercial relationship.
- Responsible play concerns — if you or someone you know is struggling with how they engage with casino-style games, mention this in your message and we will point you toward appropriate support resources.
Why Accuracy Matters on a Topic Like This
Sweepstakes casinos operate under a promotional model that varies by operator and changes by state. Eligible states, minimum ages, redemption thresholds, and identity verification requirements are all set by individual platforms and can shift with little notice. We do our best to keep our comparisons current, but we also rely on readers to flag anything that no longer matches what an operator publishes on its own site. If you've noticed a discrepancy — say, a state that's no longer served, or a welcome offer that's changed — that kind of correction is genuinely useful to us and to other readers.
We also want to be clear about what we can and cannot help with. We're not able to access, manage, or resolve issues with any individual operator's account, redemption, or verification process — those requests need to go directly to the platform in question through its own support channels. Our role is to compare and explain the sweepstakes casino landscape, including options such as those covered on our Best Non GamStop Casinos 2026 page, not to act on a reader's behalf with a third-party operator.
What Happens After You Send a Message
Once your email arrives, someone on our team reviews it directly. We aim to respond within a couple of working days, though this can take a little longer during busier periods. If your question touches on something legal or state-specific — for example, whether a particular platform is available where you live — we'll answer as factually as we can, but we'd still encourage you to check the operator's own terms and your state's current rules, since laws around sweepstakes promotions continue to change.
A Note on the Content We Publish
Everything on this site is written to help readers understand how sweepstakes and social casinos work — the dual-currency model, how prize redemption typically functions, and what to check before signing up anywhere. We take that responsibility seriously, and reader input is a real part of keeping it accurate. Whether your message points out an error, asks a question we haven't covered clearly, or simply shares your experience, we're glad to hear it.
Thank you for taking the time to read through our site. We look forward to your message.